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FT - Administrative Assistant

  • Alliance for Better Nonprofits 318 N. Gay Street #203 Knoxville, Tennessee 37917 (map)

Essential Responsibilities
-Provide administrative support to the staff of ABN
-Utilize excellent customer service skills while communicating with members and community partners
-Administer customer relationship management software, QuickBooks, and Excel

Key Tasks
-Serve as first point of contact for ABN services
-Maintain governance and administrative records
-Manage grant and scholarship records
-Track organizational metrics
-Manage membership database
-Coordinate internal budget-building process
-Administer program evaluation process
-Administer consulting assessments
-Assist in set-up, registration, and support of training events and other functions
-Oversee registration, invoicing, and accounts payable processes (with accountant)
-Assist president with scheduling, mailings, and other duties as assigned
-Manage supplies and purchase orders
-Other duties deemed necessary to help ABN fulfill its mission

Knowledge and Skills
-Strong administrative and organizational skills
-Excellent customer relationship skills
-Experience with database management, relationship management, and other office software products
-Knowledge of and experience with QuickBooks preferred

Experience and Education
-Minimum associate's degree
-Minimum two years of administrative experience
-Experience with nonprofits preferred

Salary range: $28-31,000
Additional Health Reimbursement Account and retirement benefits available

This position reports to the ABN President

How should someone apply?: Please send a resume and personalized cover letter describing your experience with nonprofit organizations to

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