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FT Human Resources Analyst

  • Knoxville Utilities Board 4505 Middlebrook Pike Knoxville, TN, 37921 United States (map)

About KUB: The Knoxville Utilities Board (KUB) is one of the largest public utilities in the country providing electric, gas, water, and wastewater services to more than 445,000 customers in Knoxville and parts of seven surrounding counties. We exist to serve our customers, improving their quality of life by providing utility services that are safe, reliable, and affordable. And our mission is about more than just pipes and wires. It’s about being good stewards of our community’s resources: utility assets, customer dollars, and the environment. We work to safeguard those resources and enhance their value for the people of the communities we serve and generations to come.

Work Description: Performs analytical work in Human Resources primarily in benefits, compensation, and payroll. Assists in the evaluation and implementation of related programs, processes and procedures. Responsibilities may include: responding to employee inquiries related to benefits enrollment and/or other benefits needs, assisting in facilitation of annual open enrollment process, reviewing benefit administrator contracts and performance, facilitating employee benefits education initiatives, assisting with payroll processes, ensuring accuracy with organizational timekeeping, preparing data for salary surveys, and assisting with testing and troubleshooting Human Resources Information Systems (HRIS) issues and identifying areas of process improvement. Contributes regularly on cross-functional teams related to compensation analysis, workforce planning, training, benefits administration including health, wellness, retirement programs, payroll, training and development, and performance management. Requires working with highly confidential data and exercising the utmost discretion. May perform other related duties as assigned.

Pay Range: $41,600.00 – $75,500.00

Minimum Qualifications

  • Must have a Bachelor’s degree in Human Resources, business or related field

  • One (1) to three (3) years’ experience in related field

  • Ability to work with confidential information and exercise discretion

  • Strong computer skills, including knowledge of Microsoft Word and Excel

  • Valid driver’s license

Physical Demands: Sedentary Work - Exerting up to 10 pounds of force occasionally, and / or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note:   The physical demands described above are intended to relate the approximate physical demands of the classification.  Physical demands for a specific position within this classification may vary and / or exceed those demands described above. Additional information regarding specific positions is available in Human Resources.

Preferred Qualifications

  • One (1) to three (3) years of experience in compensation and benefits to include compensation analysis, benefits administration, retirement programs, and performance management

  • Strong computer skills and query skills, including a working knowledge of MS Office Suite and human resource information systems

  • Ability to work independently while managing multiple priorities and changing deadlines in a timely manner

  • Excellent team and interpersonal skills, including the demonstrated ability to effectively communicate (written and oral) with all levels of employees and management

  • Excellent customer service skills

Selection Process

(Subject to change)

Phase 1 Submit online application at
Phase 2 Experience, training, and education evaluation
Phase 3 Interview with department representatives
Phase 4 Written, performance, and behavioral exercises
Phase 5 Background Investigation
Phase 6 Physical examination and drug screen

If special accommodations are needed for testing purposes, please notify Human resources in advance of the test date.


Only candidates submitting a completed KUB application and completing each component of the selection process will be considered for KUB positions. KUB does not accept unsolicited applications; completed applications are only considered for advertised vacancies.  Please no third party inquiries. Due to the volume of applications and resumes we receive, only applicants invited to interview will be contacted. Applicants should apply on all positions of interest. KUB reserves the right to consider applications for additional vacancies in the same classification within 120 days of the original posting, after which time, applicants must reapply to be considered for any openings.It is the applicant’s responsibility to provide correct and updated contact information to KUB during the active period of the application. If KUB is unable to contact the applicant because the information on the application is no longer correct, the application will be considered inactive and the applicant no longer eligible for employment.

Earlier Event: May 20
Later Event: June 15
FT Customer Service Representative