Aug
30
to Sep 30

FT Logistics Consultant

What’s the opportunity? 

Axle Logistics is seeking a highly motivated professional that thrives in an environment where hard work truly pays off. Based in the Knoxville TN headquarters, this highly lucrative Logistics Consultants role is responsible for collaborating with carrier partners and shippers alike – overseeing the full life cycle of every shipment in your given book of business. In order to be successful in this role, individuals must be able to think quickly in a fast paced and ever changing climate where your impact is immediately felt in this Inc5000 organization.

What does the position require? 

• Lead generation to build a portfolio of clients through a high volume of “cold” calls
• Function as the liaison between clients, carriers, shippers, and receivers
• Develop long term relationships with customers by providing first in class customer service
• Manage movement of the client’s goods, ensuring that they are picked up, transported safely and delivered on time to the client’s expectations
• Conduct contract negotiations in order to maintain market competitive pricing
• Gathering information to execute solid independent decisions
• Collaborate with team members on pricing strategies and solution decisions
• Continually learning to through internal and external training in order to stay up to date on market conditions and technology

What is Axle looking for? 

• Ambitious, outgoing and success driven mindset
• Strong email, phone, and face-to-face communication skills
• Proven sales track record
• Ability to multitask in a fast paced environment
• Operational experience within the 3PL/Logistics field (preferred not required)
• Bachelor’s Degree Required

Benefits

Axle Logistics offers a competitive salary plus commission compensation package along with a robust benefits package including medical, dental and vision, paid vacation and holidays, life insurance and the opportunity to prosper in a growing INC.5000 organization.

About Axle Logistics

Axle Logistics is a non-asset based, third-party logistics (3PL) company with a focus on providing safe, reliable, advanced transportation services (Truckload, LTL, Intermodal, and Warehousing ) to a wide variety of customers throughout the continental U.S., Canada and Mexico.

Axle Logistics was built with the overall vision of bringing a sense of comfort and convenience to an industry often filled with inefficiencies by providing specialized customer service and a unique overall philosophy and approach to logistics management.

How should someone apply?: [email protected]

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Sep
4
to Oct 5

Marketing Intern

  • Goodwill Industries-Knoxville (map)
  • Google Calendar ICS

Goodwill Industries-Knoxville, Inc. is a non-profit organization dedicated to providing vocational services and employment opportunities for individuals with barriers to employment in their 15-county East Tennessee service region. Job training programs are supported through the sale of donations in Goodwill’s 28 regional retail stores.

Goodwill is seeking an intern who can work well in a deadline-oriented environment, has organizational and problem solving skills, and is able to communicate effectively both verbally and in writing. 

This internship will provide great experience planning and executing events, communicating to sponsors and the media, and working in a non-profit organization. The intern will be given supportive guidance from the Goodwill Marketing team, yet will have the freedom to make decisions independently.

An intern at Goodwill may experience the following:

  • Support planning and execution of events and celebrations, such as the Goodwill Vintage Fashion Show, the Goodwill Golf Classic and others. Duties include soliciting sponsors, seeking in-kind donations, coordinating volunteers, and overall event logistic coordination.
  • Support planning and execution of donation drives, both large and small-scale.
  • Create content for Goodwill’s social media and website.
  • Assist with writing copy for press releases, website, newsletters, and calendar listings.
  • Develop a calendar of public speaking engagements promoting the programs and services of Goodwill while stressing the need for continued community support.

Hours and duration of internship are flexible, though the Goodwill office is openMonday-Friday between 8am and 4:30pm. Some special events may require evening hours. This is an unpaid position, though Goodwill staff members are willing to help with requirements for course credit.

How should someone apply?: To apply, please send your resume and cover letter to the Goodwill Marketing Team at [email protected]

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Sep
6
to Oct 6

President of Williams Creek Youth Foundation

  • Williams Creek Youth Foundation (map)
  • Google Calendar ICS

Williams Creek Youth Foundation (WCYF) seeks to hire a full-time President. A successful candidate would include someone who shares a passion for youth development. This leadership opportunity requires knowledge of nonprofit’s core operational functions, strong financial management track record, and supervisory experience. Reporting to and working under the direction of the Board of Directors, the President will provide vision, energy, and leadership in fulfillment of the WCYF’s mission and vision.

Nature of Work
This position requires senior professional level work in the role of overseeing and directing multi-level staff and the comprehensive operation of the Williams Creek Youth Foundation (WCYF), an entity comprised of three service lines:

• The First Tee of Greater Knoxville (TFTGK), 
• the Wee Course Academic Center (WCAC), and
• the Williams Creek Golf Course (WCGC), a public daily fee facility. 

The President’s primary activities associated with the position include

• providing direct supervision of the staff members who are responsible for the success, resources, and programs of the three service lines included in WCYF, especially the three senior staff members (2 Executive Directors and 1 General Manager) who have primary responsibility of the ultimate success of those three areas;
• providing oversight and direct management of the financial assets and records of all elements of the organization, including but not limited to
• providing the direction of and structure for a variety of fundraising and outreach activities undertaken by the three senior staff members, and on occasion, assuming direct responsibility for the activity itself (e.g., a major gift “ask” or the need to assume a “public face” of the organization in the lead efforts of a Foundation-wide campaign supported by the Board), especially as such activities may impact the ongoing relationship with the community (e.g., civic clubs, governmental entities);
• providing the supervision, and support of the ancillary personnel who will support the three senior staff members in their efforts to identify and generate appropriate and adequate resources for the organization’s mission, with particular emphasis on the “team” approach to accomplish those ends;
• maintaining and ensuring legal and accounting compliance with Federal [501(c)3], State, and local regulations;
• creating a viable, positive, and interactive process with the organization’s Board of Directors in the strategic development of policies, guidelines, relationships, resources, and branding/marketing concepts through which the vision and mission of the organization can be sustained in the long term;
• creating employee compensation structures and selecting employee benefit programs in accordance with Board recommendations; 
• performing all related duties as required to fulfill the vision and mission of the organization as its definition continues and reflects the needs of the community.

Ideally, the President’s core professional attributes should include

• A thorough knowledge of advanced administrative and accounting practices including the preparation and organization of files, accounting of funds, use of internal controls and conformance with budgetary goals and objectives
• An extensive knowledge of non-profit “best practices”
• A set of strong organizational, interpersonal, and decision-making skills
• An array of compelling verbal and written abilities, especially in crafting and presenting a message in support of a non-profit entity
• An ability to think creatively while acting traditionally in the pursuit of goals required to make the organization successful
• A familiarity with establishing rules of conduct for employees and the public
• The experience of delivering accuracy and thoroughness in all issues of cash handling transactions
• A thoroughness in understanding all fundraising and outreach activities, including marketing and brand enhancement

Necessary Requirements of Work
• Graduation from an accredited four-year college or university with a baccalaureate degree in Business Administration, Recreation Management or closely related field with a concentration or sub-concentration on academic tracks involving financial management; 
• Minimum of four (4) years of experience performing senior administrative and advanced accounting activities; 
• Significant supervisory experience of operational and/or program personnel; and
• Strong organizational, interpersonal and decision-making skills.

How should someone apply? Please send a resume and personalized cover letter to [email protected] by October 9th.

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Jul
31
to Aug 31

FT National Sales Executive

What’s the opportunity?

Axle Logistics is seeking a National Sales Executive for our Knoxville TN headquarters. This role is responsible for lead generating, prospecting, and onboarding new clients. As you begin to build your book of business, your primary focus will be inside sales driven by a high volume of “cold” calling. Goals are reached and exceeded by utilizing market intelligence, preparing client proposals, presenting solutions to potential clients, monitoring progress and growth of accounts as well as driving strong and profitable relationships with strategic customers. As a National Sales Representative, you will work closely with leadership and Logistics Consultants throughout organization to drive overall growth.

What does the position require?

• Prospect for leads to develop a diverse pipeline
• Independently generate new sales revenue via inside and outside sales
• Utilize business development skills to identify, qualify, obtain and develop relationships with prospective clients
• Tracking and maintaining all sales activities within company CRM
• Gather and communicate information regarding competitor activities, services, and business changes within the environment
• Maintaining solid understanding of current market conditions and business trends to create solutions tailored to clients’ needs
• Drive profitable revenue and growth year over year through recognition and realization of opportunities
• Gathering information to execute solid independent decisions
• Collaborate with team members on pricing strategies and decisions
• Participate in regular sales meetings to review potential and upcoming opportunities
• Collaborate with management on growth goals and forecasting

What is Axle looking for?

• Minimum of 2 to 3 years of outside sales experience within the 3PL industry
• Energetic, driven and self-motivated individual
• Experience multi-tasking and maintaining a large portfolio of clients
• Excellent communication skills both verbal and written
• Ability to think and respond quickly in a fast paced environment
• Bachelor’s Degree required

Benefits

Axle Logistics offers a competitive compensation package along with a robust benefits package including medical, dental and vision, paid vacation and holidays, life insurance and the opportunity to prosper in a growing INC.5000 organization.

About Axle Logistics

Axle Logistics is a non-asset based, third-party logistics (3PL) company with a focus on providing safe, reliable, advanced transportation services (Truckload, LTL, Intermodal, and Warehousing ) to a wide variety of customers throughout the continental U.S., Canada and Mexico.

Axle Logistics was built with the overall vision of bringing a sense of comfort and convenience to an industry often filled with inefficiencies by providing specialized customer service and a unique overall philosophy and approach to logistics management.

How should someone apply?: apply at Ali[email protected]

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Jul
27
to Aug 27

FT Inside Advertising Sales Associate

For an Inside Advertising Sales Associate, a typical day might look like…

  • Channeling your inner detective and conducting market research in your assigned communities to target local business prospects.
  • Calling potential clients and getting them excited about CGI’s exclusive community partnerships and amazing mobile-digital marketing strategies that could potentially change the way they do business forever (NO cold calling, you better believe our leads are comin’ in hot!).
  • High-fiving your Sales Executive on a Friday afternoon after a having stellar week.

This job might be for you if…

  • You WANT to be in sales!
  • You enjoy helping people and you care about digital advertising. CGI is all about progressive technology and official community partnerships. We don’t mean to brag, but we may or may not be the only company listed under “Other Business Initiatives” on the United States Conference of Mayors official website.
  • You have the ability to juggle multiple projects at one time with ease and grace (they won't be on fire, we promise).
  • You enjoy earning uncapped performance commissions
  • You possess strong written and verbal communication skills (texting does not count).
  • You have the ability to deliver a strong handshake over the phone.

Expect the following:

  • Strong compensation packages
  • Free coffee (to get the sales blood pumping)
  • Exciting location
  • Professional setting that emphasizes the term “work hard, play hard”
  • Opportunity to advance
  • Motivated team members

*Not a 100% commission position*

Apply here!

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Jul
18
to Aug 18

FT Event Coordinator

RNK Distributing is a major Knoxville distribution company in need of a motivated, problem solving, self-starter with the ability to pay close attention to detail, along with providing exceptional customer service in a fast-paced environment.

Duties will include maintaining event calendars, distributing event agreements to sewing dealers, managing agreements, preparing event reports and managing monthly ship date calendars.
Duties will also include answering incoming calls, scheduling appointments and making travel reservations, solving issues that may arise and being able to “fill in” for the Events Director when needed.

You will be expected to communicate via telephone and email in a professional and courteous manner with our team of educators and dealers. Be able to sell our products to dealers as well as take their supply orders. You need to be a problem-solver by being able to turn unexpected situations into positive solutions.

Apply via e-mail: [email protected]

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Jul
10
to Aug 10

FT Digital Sales Specialist

WBIR, a TEGNA Company, has an exciting opportunity for a Digital Sales Specialist to join our dynamic and forward-thinking sales team. The ideal candidate will work strategically with the sales staff to generate creative solutions that deliver customer results through our digital assets.

Position responsibilities:

  • Retain and grow our digital revenue by proactively finding opportunities to optimize campaign performance
  • Manage the startup process of all digital campaigns
  • Monitor all digital campaigns pacing and effectiveness to ensure campaign delivery
  • Execute creative development for all digital advertising
  • Assist the sales team with developing creative multimedia recommendations that meet customer’s needs, goals, and expectations
  • Report monthly metrics and campaign results to the account executives and assist account executives in interpreting the results to the client
  • Manage and communicate inventory sell through percentages and avails to staff for all digital solutions
  • Educate staff and clients on effective marketing strategies and revenue growth tactics that utilize our digital product suite
  • Monitor competitive media trends to identify opportunities to increase market share
  • Assist in the development of sales presentations
  • Attend sales calls as the digital expert on our product offerings
  • Other duties as assigned by Digital Sales Manager


JOB REQUIREMENTS
Familiar with SEM, social media, targeted display, mobile & video marketing strategies
Must possess a winning attitude, great energy, and enthusiasm for their craft
Exceptional written and oral communication skills
Extensive knowledge of Microsoft Office
Proven track record of exceeding expectations

How should someone apply?: http://www.jobs.net/jobs/tegna/en-us/job/United-States/Digital-Sales-Specialist/J3F7NY765P6W9RX03VN/

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Jun
30
to Jul 30

FT Entry-Level Sales Professional

INVO PEO is actively seeking Entry Level Professionals for our sales team!

As this is an entry-level position, formal experience is not required. We are looking for individuals who are ambitious, outgoing, excellent communicators (verbal and written), and eager to start a career in sales.

Requirements:
-Strong interpersonal skills
-Excellent communication skills
-A drive for leadership
-A growth mindset
-A background in sales, insurance, or customer service is a plus but is not required

Qualifications:
-Ability to thrive in a fast-paced environment
-Excellent written and communication skills
-Strong leadership qualities

How should someone apply?: Email resume and cover letter to[email protected]

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Jun
15
to Jun 27

FT Customer Service Representative

  • Knoxville Utilities Board (map)
  • Google Calendar ICS

About KUB: The Knoxville Utilities Board (KUB) is one of the largest public utilities in the country providing electric, gas, water and wastewater services to more than 445,000 customers in Knoxville and parts of seven surrounding counties. We exist to serve our customers, improving their quality of life by providing utility services that are safe, reliable and affordable. And our mission is about more than just pipes and wires. It’s about being good stewards of our community’s resources: utility assets, customer dollars, and the environment. We work to safeguard those resources and enhance their value for the people of the communities we serve and generations to come.

Work Description: Customer Service Representatives serve as front-line assistance to both internal and external KUB customers. Representatives provide high quality customer care for a wide variety of incoming calls and/or walk-in customers by focusing on customer needs. Representatives provide professional interaction with customers utilizing effective listening and positive communication to resolve customer needs/concerns. This position involves working on the phone or at a teller window for long periods of time and requires the ability to handle multiple priorities in a contact center environment. Extremely well developed interpersonal, problem solving, and conflict management skills are essential for success in this position. Individuals are measured and evaluated to meet service goals. Candidates should possess a sincere interest in maintaining high levels of customer service and satisfaction. Outstanding verbal and written communication skills are essential to this position. Schedules change based on contact volume and needs 24 hours per day, 7 days per week.  Most schedules fall within a Monday-Friday, 7:00am-6:00pm period.  Must be available to work KUB emergency situations as needed.  

Pay Range: $26,600.00 - $48,100.00

Minimum Qualifications

  • High School Diploma or equivalent

  • Good written/oral communication skills

  • Strong customer service skills, including information-gathering and problem-solving skills

  • Good PC skills, including accurate data entry

  • Ability to handle confidential information

  • Valid driver's license (Required for Level II Customer Service Representative and above)

Physical Demands: Sedentary Work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note:  The physical demands described above are intended to relate the approximate physical demands of the classification.  Physical demands for a specific position within this classification may vary and/ or exceed those demands described above.  Additional information regarding specific positions is available in Human Resources.

Preferred Qualifications

  • Keyboarding skills with a minimum of 40 wpm and 10-key

  • Associate or Bachelor’s Degree in a related field

  • Two (2) or more years customer service experience, especially in a call center environment

  • Strong analytical and problem-solving skills

  • Experience in a utility environment

  • Working knowledge of the Windows environment and MS Office products (Excel, Word, Access)

  • Experience in web navigation and PeopleSoft CIS

  • Bilingual - English and Spanish

 Selection Process

(Subject to change)

Phase 1 Apply online at www.kub.org
Phase 2 Experience, training, and education evaluation
Phase 3 Interview with department representatives
Phase 4 Written, performance, and behavioral exercises
Phase 5 Background Investigation
Phase 6 Physical examination and drug screen

If special accommodations are needed for testing purposes, please notify Human resources in advance of the test date.

NOTES

Only candidates submitting a completed KUB application and completing each component of the selection process will be considered for KUB positions. KUB does not accept unsolicited applications; completed applications are only considered for advertised vacancies.  Please no third party inquiries. Due to the volume of applications and resumes we receive, only applicants invited to interview will be contacted.

Applicants should apply on all positions of interest. KUB reserves the right to consider applications for additional vacancies in the same classification within 120 days of the original posting, after which time, applicants must reapply to be considered for any openings.

It is the applicant’s responsibility to provide correct and updated contact information to KUB during the active period of the application. If KUB is unable to contact the applicant because the information on the application is no longer correct, the application will be considered inactive and the applicant no longer eligible for employment.

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Jun
7
to Jun 16

FT Human Resources Analyst

  • Knoxville Utilities Board (map)
  • Google Calendar ICS

About KUB: The Knoxville Utilities Board (KUB) is one of the largest public utilities in the country providing electric, gas, water, and wastewater services to more than 445,000 customers in Knoxville and parts of seven surrounding counties. We exist to serve our customers, improving their quality of life by providing utility services that are safe, reliable, and affordable. And our mission is about more than just pipes and wires. It’s about being good stewards of our community’s resources: utility assets, customer dollars, and the environment. We work to safeguard those resources and enhance their value for the people of the communities we serve and generations to come.

Work Description: Performs analytical work in Human Resources primarily in benefits, compensation, and payroll. Assists in the evaluation and implementation of related programs, processes and procedures. Responsibilities may include: responding to employee inquiries related to benefits enrollment and/or other benefits needs, assisting in facilitation of annual open enrollment process, reviewing benefit administrator contracts and performance, facilitating employee benefits education initiatives, assisting with payroll processes, ensuring accuracy with organizational timekeeping, preparing data for salary surveys, and assisting with testing and troubleshooting Human Resources Information Systems (HRIS) issues and identifying areas of process improvement. Contributes regularly on cross-functional teams related to compensation analysis, workforce planning, training, benefits administration including health, wellness, retirement programs, payroll, training and development, and performance management. Requires working with highly confidential data and exercising the utmost discretion. May perform other related duties as assigned.

Pay Range: $41,600.00 – $75,500.00

Minimum Qualifications

  • Must have a Bachelor’s degree in Human Resources, business or related field

  • One (1) to three (3) years’ experience in related field

  • Ability to work with confidential information and exercise discretion

  • Strong computer skills, including knowledge of Microsoft Word and Excel

  • Valid driver’s license

Physical Demands: Sedentary Work - Exerting up to 10 pounds of force occasionally, and / or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note:   The physical demands described above are intended to relate the approximate physical demands of the classification.  Physical demands for a specific position within this classification may vary and / or exceed those demands described above. Additional information regarding specific positions is available in Human Resources.

Preferred Qualifications

  • One (1) to three (3) years of experience in compensation and benefits to include compensation analysis, benefits administration, retirement programs, and performance management

  • Strong computer skills and query skills, including a working knowledge of MS Office Suite and human resource information systems

  • Ability to work independently while managing multiple priorities and changing deadlines in a timely manner

  • Excellent team and interpersonal skills, including the demonstrated ability to effectively communicate (written and oral) with all levels of employees and management

  • Excellent customer service skills

Selection Process

(Subject to change)

Phase 1 Submit online application at www.kub.org
Phase 2 Experience, training, and education evaluation
Phase 3 Interview with department representatives
Phase 4 Written, performance, and behavioral exercises
Phase 5 Background Investigation
Phase 6 Physical examination and drug screen

If special accommodations are needed for testing purposes, please notify Human resources in advance of the test date.

NOTES

Only candidates submitting a completed KUB application and completing each component of the selection process will be considered for KUB positions. KUB does not accept unsolicited applications; completed applications are only considered for advertised vacancies.  Please no third party inquiries. Due to the volume of applications and resumes we receive, only applicants invited to interview will be contacted. Applicants should apply on all positions of interest. KUB reserves the right to consider applications for additional vacancies in the same classification within 120 days of the original posting, after which time, applicants must reapply to be considered for any openings.It is the applicant’s responsibility to provide correct and updated contact information to KUB during the active period of the application. If KUB is unable to contact the applicant because the information on the application is no longer correct, the application will be considered inactive and the applicant no longer eligible for employment.

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May
20
to Jun 20

Server/Bartender/Host/Cook

Looking to hire all positions to fill a restaurant. Wild Eggs is an exceptional breakfast, lunch & brunch restaurant where we excel in great food and friendly service. Great hours with afternoon/evenings free. We are opening second week of June and start training on the 1st. Everyone welcome!

How should someone apply?: In person between 9:30-4:30 out front of store

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May
17
to Jun 17

FT Financial Advisor | Elite Sales Person

  • Northwestern Mutual (map)
  • Google Calendar ICS

Make a Change That Makes a Difference At Northwestern Mutual. Financial Advisors help people meet their financial goals. They can handle the word no, but won't take no for an answer when it means doing the right thing for their client. In doing so, they can build a business that gives them financial independence and time to actually have a life outside of work.

Join Our Championship Team We've been helping clients achieve financial security for nearly 160 years. Join our team in carrying on the tradition. We are searching for two (2) special individuals to join our Premier Financial Planning Firm in Knoxville. No financial experience required. We will train, coach, mentor and develop the right candidate in our Wealth Management Advisor program.Here, you'll have access to award-winning training, technology, planning tools and supportive mentors who will help you deliver expert advice to your clients. And, as you build impactful relationships with clients and help them build a plan to achieve their financial goals throughout life, you'll be solidifying your own financial future, too. Hard work is valued here, rewarded with opportunities for growth and exceptional income potential.** Do you want a company that values varied experiences and perspectives? Do you think hard work should be recognized and rewarded? Are teamwork and collaboration important to you? Are you looking for a fast-paced, highly productive environment? Are you an elite sales person?

Learn More by watching the following videos: 


**Accolades:

  • Best possible insurance financial strength ratings (2014-15):
  • A++ A.M. Best
  • AAA Fitch Ratings
  • AA+ Standard & Poor's
  • Aaa Moody's Investors Service
  • “World’s Most Admired” - FORTUNE Magazine (2015)
  • # 1 Financial Services Company To Sell For - Selling Power Magazine's 50 Best Companies to Sell For (November 2014)
  • Top 10 Biggest Independent Broker Dealers in America — Financial Planning Magazine June 2016

How should someone apply?: Email Jim LaPinska or Kimberly Henry [email protected] or[email protected]

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May
12
10:30am10:30am

FT Records Clerk/Administrative Assistant

Job Purpose:
Provides a variety of specialized administrative support within department and projects through research, analysis, and coordination. Assignments involve non-technical and/or semi-technical subjects. Coordinates administrative activities and uses office automation tools. Coordinates and monitors work flow and quality of work within assigned area. 

Prefer candidate have at a minimum an Associate’s Degree in Business or applicable major from an accredited school and 2-5 years’ experience. Strong analytical, problem-solving and computer skills including MS Office Suite desired. Must have strong Excel skills. 

Duties:

  • Prepares reports and studies of an analytical nature.
  • Performs special assignments as requested
  • May prepare or provide input to daily work planning 
  • Organizes material for meetings, presentations, and training sessions
  • Provides excellent customer service to company’s customer
  • Will be required to perform other duties as requested, directed or assigned
  • Supports the creation of a friendly work environment that fosters openness, trust, communication, teamwork, empowerment, innovation and satisfaction.

Skills/Qualifications:

  • Associate’s Degree
  • Excellent written and oral communication skills
  • Advanced Excel knowledge/experience
  • Ability to extract, compile, and analyze non-technical and semi-technical data for complex reports
  • Good analytical skills
  • General knowledge of basic business practices 
  • Demonstrated knowledge of administrative functions with strong organization and prioritization skills
  • Excellent oral and written communication skills

RSI is an Equal Opportunity Employer: Minority/Female/Veteran/Disabled

Apply online.

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May
12
to Jun 12

FT Accounts Payable Associate

A career at SmartBank is more than just a job, it is a family where values are upheld and hard work is recognized. Our SmartBank team of associates are trustworthy, loyal and innovative. 

We have been supporting our customers for over 10 years in Tennessee and Florida and are continuing to grow. We empower our associates to treat our customers with care and to be involved in the communities we support. We build exceptional value by fostering a work environment that respects individual needs, establishes high expectations and recognizes achievement – It is the SmartBank way. 

Our benefits are AMAZING: We pay 100% for our associates - dental, vision, life insurance, PTO, employee assistance, short and long term disability (buy up options are available for dependents and we share in that cost) and we provide a 401(k) plan that includes a dollar for dollar match on the first 3% you contribute. We share in the cost of medical and even pay towards your deductible! We pride ourselves in being members of the community and incentivize our associates to do the same!

This position executes all Accounts Payable functions including ensuring all vendors are paid in a timely manner and associates are reimbursed for approved expenses, and maintains all records accordingly. This position will be located at our Corporate Offices at 5401 Kingston Pike, Knoxville, TN. 

Major Duties and Responsibilities:

  • Receives and verifies invoices and requisitions for goods and services.
  • Verifies that all transactions comply with SmartBank policies and procedures.
  • Prepares batches of invoices for data entry; enters invoices for payment.
  • Manages the weekly check run which includes, but is not limited to, recording all checks and prepares vendor checks for mailing.
  • Maintains listing of accounts payable.
  • Maintains updated vendor files and file numbers.
  • Answers all vendor inquiries.
  • Maintains all accounts payable reports, spreadsheets and corporate accounts payable files.
  • Assists in monthly closings and preparation of reconcilements of various GL accounts and SmartBank internal accounts.
  • Prepares analysis of accounts, as required.
  • Performs filing and copying.
  • Prepares digital copies of records on a regular basis.
  • Prepares a variety of debit and credit tickets to accomplish necessary corrections or adjustments.
  • Maintains files on W-9s for all vendors.
  • Prepares vendor 1099s annually.
  • Assists in maintenance of the listing of fixed assets.
  • Maintains and updates the Accounts Payable manual, Accounting Principles and Procedures and Expense Report Policy.
  • Assists Accounting staff as necessary.
  • Provides exceptional customer service.

Position Requirements: High school diploma. Six months experience in accounting or finance; preferably in an accounts payable role. Exceptional organizational skills, attention to detail, high level of accuracy and outstanding interpersonal skills are required. Experience with Word, Excel, Outlook, 10Key and accounts payable programs preferred.

Interested candidates should submit a resume and qualified candidates will be contacted by a member of our Talent Acquisition team.

EEO/AAP Employer

How should someone apply?: https://www.smartbank.com/careers/

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May
3
to Jun 3

FT Assistant Community Manager

  • The Landings Apartments (map)
  • Google Calendar ICS

Beautiful downtown Knoxville apartment community is hiring an assistant manager. We are located right on the TN river with gorgeous views! Experience is a plus but not required. Must have a great attitude and love to work with the public. 

Hours are Monday through Friday 9-6 & Saturday 10-4. You will receive one day off through week and Sunday. 

Great opportunity!

How should someone apply?: Email resumes to [email protected]

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May
2
to Jun 2

PT Summer Leasing Consultant

United Residential Properties is looking for an outgoing and experienced customer service expert! This is a part-time summer position with a set 30 hours per week. This position is temporary and it will run through the summer months (based on demand of business). 

Hours are as follows:
Monday 9a-6p
Thursday 12:30p-6p
Friday 9a-6p
Saturday 10a-5p

Requirements:

  • Experience in Sales
  • Leasing experience is preferred but not required
  • Must be proficient in Microsoft Word, Microsoft Excel and data entry.

How should someone apply?: Please send your resume to [email protected] or drop it off in-person at our office.

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Apr
26
to May 26

FT Due Diligence Coordinator

LHP is a Top 50 Affordable Property Management company, and we are looking for new team members who are ready to grow with our company. We are currently seeking a Due Diligence Coordinator in Knoxville, TN to oversee many real estate development administrative functions, as well as the due diligence efforts required during the acquisition phase of new projects. This position will manage all documentation and reporting requirements in accordance with new development acquisitions. 

Skills & Qualifications

  1. Associates Degree in Business related field preferred. 
  2. Strong organizational skills and attention to detail required.
  3. Knowledge of property management or real estate industries preferred. 
  4. Legal/Title experience is a plus. 

Benefits

  • Medical, Dental, and Vision Plans
  • Company paid LTD, Basic Life and AD&D Insurance
  • Spousal and Dependent Life Insurance
  • 401(k) with Generous Company Match
  • Flexible Spending Accounts
  • Paid Time Off and Volunteer Time Off
  • Employee Assistance Program
  • Employee Discount Program
  • Employee Referral Program

How should someone apply?: www.lhp.net/careers

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Apr
20
to May 26

PT Advocate Supervisor

  • CASA of East Tennessee (map)
  • Google Calendar ICS

Reports To: Court Program Director

Education: Bachelor’s Degree in social-services related field or equivalent combination of education and experience.

Experience/Background: Prior experience in Knox County Juvenile Court/Tennessee DCS preferred, or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Experience managing volunteers preferred. Familiarity with the issues impacting the children CASA serves including substance abuse and mental health issues.

Skills: Strong written and verbal communication skills are imperative. Must be able to read and interpret legal documents, medical records, and procedure manuals. Ability to multitask and meet deadlines. Excellent computer skills, experience with cloud computing, calendar sharing, Microsoft Office, and database management.

Special Requirements:  Commitment to the program’s mission, goals, and standards. Must have completed CASA of East Tennessee volunteer training or schedule the training upon hire. Must be a minimum of 21 years of age; have a valid driver’s license; submit to a pre-employment screening and criminal background check. Must possess the ability to effectively communicate with, supervise, and empower volunteers to be effective in their roles.

Summary:
The Advocate Supervisor works closely with the Court Program Director to coordinate and provide professional staff support to CASA volunteers, ensuring that children involved with the CASA program receive quality advocacy in court and early permanency planning. This position liaises with the Juvenile Court Judge and Magistrates to accept case assignments and manages the volume of cases relative to available volunteers. The Advocate Supervisor assists volunteers with investigations, home visits, record requests, court preparation, assisting with and editing volunteers’ reports to the court, filing and distributing court reports, attending hearings and agency meetings with volunteers, and providing post-dispositional supervision and direction. This is a part-time position (20-25 hours/week).

Essential Functions:

  • Processes volunteer concerns and problems, providing direction, advice, and technical expertise. Supports volunteers through the entire case from case assignment, investigation, record requests, report drafting, report editing and attendance at hearings.
  • Provides volunteers with all necessary documents and information relative to their case including detailed written guidance on how to best manage their case (a roadmap) and provide optimal advocacy for the children to which they are appointed. Provides volunteers with essential reporting forms and guidelines, and facilitates record requests.
  • Reviews case records and reports to ensure the needs of the assigned children are being addressed. Provides quality case management and supervision of volunteers as required by state and national standards.
  • Attends home or school visits with children and families, agency meetings, and emergency hearings as needed. Attends all court hearings with the CASA volunteer, who advocates for vulnerable children with matters before the Knox County Juvenile Court.
  • Organizes and maintains case records, updates case records as necessary, collects and maintains data from volunteers regarding case updates.
  • Maintains effective coordination with the court on case assignments, assigns and reassigns cases to volunteers, notifies volunteers of hearing dates, attends hearings and staff cases. Liaises with court staff, attorneys and magistrates to stay current with all proceedings.
  • Enters data into CASA Manager in a timely and accurate manner.
  • Works cases as a CASA from time to time as demand dictates.

General Expectations:

  • Adheres to Court policy and procedures. Acts as a role model both within and outside the Court. Cultivates relationships with attorneys who serve as Guardians ad litem and attorneys who represent parents/guardians.
  • Possesses the ability to work cooperatively and collaboratively with all people in the child welfare system, i.e., judicial staff, service providers, DCS, foster parents.
  • Demonstrates an attitude of respectful, non-judgmental, and empathetic behavior toward the families and children we serve, being sensitive to values and beliefs of different cultures.
  • Represents CASA of East Tennessee in a professional manner at Court and in the community. Exhibits a professional manner in dealing with others and works to maintain constructive working relationships.
  • Maintains a positive and respectful approach both verbally and in writing with supervisors, colleagues, and individuals inside and outside the Court.
  • Performs duties as workload necessitates in a timely, accurate and thorough manner and is conscientious about assignments, meeting department productivity standards.
  • Schedule flexibility to be available for nights and weekends as necessary for training and case needs.
  • Consistently reports to work on time, prepared to perform duties.
  • Maintains confidentiality in all work and case related matters.

Contributions to Operations:

  • Attends staff meetings and trainings as required.
  • Supports fundraising efforts of agency by attending and supporting special events.
  • Completes monthly reports, timesheets, and all other paperwork on time.
  • Assists in fostering positive relationships with current donors and developing relationships with potential donors.
  • Serves as primary point of contact with Court in the absence of Court Program Director.
  • Other duties as assigned.
View Event →
Apr
20
to May 23

FT Manager of Training

The Manager of Training role is responsible for the effective development, coordination and presentation of training and development programs and new initiatives for employees at all levels within the organization. 

Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Acts as project leader with cross-functional teams from operations and the Restaurant Support Center collaborating with all to ensure effective training, communication and implementation of new training/development programs and initiatives while maintaining current training programs to a high standard of excellence
  • Partner with Restaurant Support Center Leaders to ensure:
    • Effective training of new or improved business capabilities/systems
    • Write/review effective communications to RSC and Operations on current training programs, new initiatives, policies and procedures
  • Review projects for financial implications and work within budget
  • Partners with Leadership to identify and prioritize training and development opportunities keeping in mind key stakeholders – Guests, Operations Team, RSC Team and Shareholders
  • Develops and designs new instructional materials and training curriculum while maintaining current materials for employees at all levels within the organization
  • Proficient at writing and proofreading training material content and communications so that they are organized, clear and consistent, grammatically correct and understandable by the target audience
  • Facilitate and conduct training sessions including session planning, content development, presentation and logistics

Education and Experience
BS in Business, HR, Hospitality or similar field, proficient technical writing skills to include composition, editing, grammar/spelling and formatting or an equivalent combination of education and experience. Restaurant management experience a plus.

Supervisory Responsibility
There are no supervisory responsibilities.

Computer Skills
Must be proficient using MS Word, Powerpoint and Excel. Experience with Adobe Acrobat, InDesign & Illustrator, website design and Oracle Learning Management System a plus.

Physical Requirements
While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear.

Travel
Potential for periodic travel.

Note: The job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict tasks that may be assigned. The essential functions are specified, but are subject to change at any time for various reasons, including management discretion.

How should someone apply?: https://rubytuesday.taleo.net/careersection/jobdetail.ftl?job=17000006&lang=en#.WPipxk7RGyA.mailto

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Apr
20
to May 20

FT Financial Counselor

  • 21st Mortgage Corporation (map)
  • Google Calendar ICS

1st Mortgage, a Berkshire-Hathaway Company, has an opportunity for a career in finance. The Financial Counselor position is a full-time, entry level position responsible for managing up to a 15 million dollar account base. This position provides an opportunity to gain work experience in areas such as customer service, collections, insurance, taxes, legal and under writing. Advancement opportunities from this position within the company are limitless.


Requirements:

  • Full-time, Entry Level / Career Path Position
  • 4-Year College Degree with strong academic achievement (no specific major required)
  • Strong communication and problem solving skills
  • Positive attitude and ability to work successfully in a team environment
  • Strong organizational skills and ability to multi-task
  • A desire to learn and advance in the finance industry

Benefits 

  • Compensation: $44-46K; medical; 401K; gym membership; downtown parking stipend
  • Well-structured, paid training program 
  • Great work environment and located in the heart of Downtown Knoxville
  • Community outreach and team building opportunities for employees

How should someone apply?: Apply at https://www.21stmortgage.com/web/21stsite.nsf/about-careers.html

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Apr
4
to May 4

FT Mortgage Loan Operations Specialist

SmartBank is publicly traded (SMBK) with $1 billion in assets! We are headquartered in Knoxville, TN with 13 branches in Sevier, Knox and Hamilton Counties and the Florida Panhandle. This position will be located at our Bearden branch in Knoxville, TN. You can expect to be a part of an awesome culture that is full of positivity, creativeness and highly professional - CUSTOMER EXPERIENCE IS EVERYTHING.

Our benefits are AMAZING: We pay 100% for our associates - dental, vision, life insurance, PTO, employee assistance, short and long term disability (buy up options are available for dependents and we share in that cost) and we provide a 401(k) plan that includes a dollar for dollar match on the first 3% you contribute. We share in the cost of medical and even pay towards your deductible! We pride ourselves in being members of the community and incentivize our associates to do the same!

Our Mortgage Loan Operations Specialist will be held accountable for the following: Support Mortgage Loan Originators, Processors, Closers, and other Mortgage Loan Operations Specialists and Manager as well as SmartBank clients. We are looking for someone with the knowledge of mortgage loan documents, and preferred knowledge of servicing rules relating to FHA, VA, RD loans, loans sold to secondary market, escrow, PMI and forced-placed insurance policies. Posting of payoffs and purchases, daily online transactions, review of posted payments, reconciling general ledgers, posting new loans, renewals and modifications, processing of loan paperwork and documentation needed for compliance and processing. 

Position Requirements: Ideal candidates should have experience working in a similar capacity on mortgage loan team or 3 years of banking and customer service experience. A high school diploma or GED equivalent is required with a college degree preferred. Exceptional customer service skills with the ability to WOW internal and external guests is required. Strong computer skills with a proficiency in Microsoft office products including Word, Excel and Outlook are required and exceptional 10 key data entry skills are a must. 

Interested candidates should submit a resume and qualified candidates will be contacted by a member of our Talent Acquisition team.

EEO/AAP Employer

Apply online at SmartBank.com

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Apr
4
to May 4

FT Deposit Operations Specialist

SmartBank is publicly traded (SMBK) with $1billion in assets! We are headquartered in Knoxville, TN with 13 branches in Sevier, Knox and Hamilton Counties and the Florida Panhandle. We are looking for a candidate in either the Knoxville and Sevier County market; the location will depend on the applicant. You can expect to be a part of an awesome culture that is full of positivity, creativeness and highly professional - CUSTOMER EXPERIENCE IS EVERYTHING.

Our benefits are AMAZING: We pay 100% for our associates - dental, vision, life insurance, PTO, employee assistance, short and long term disability (buy up options are available for dependents and we share in that cost) and we provide a 401(k) plan that includes a dollar for dollar match on the first 3% you contribute. We share in the cost of medical and even pay towards your deductible! We pride ourselves in being members of the community and incentivize our associates to do the same!

Our Deposit Operations Specialists will be held accountable for the following: Experience in wires, ACH, NSF processing, debit card error resolution, data entry review, and ability to assist clients and associates with complaint resolution.

Position Requirements: High School Diploma or GED equivalent required. Deposit Operations or financial institution experience is required. Ideal candidates must have proficient level of computer competency including - Microsoft (Word, Excel and Outlook), 10 key and data entry skills, strong written and oral communication skills, ability to add, subtract and multiply, exceptional customer service skills. Candidates will be required to pass a pre-employment background check.

Interested candidates should submit a resume and qualified candidates will be contacted by a member of our Talent Acquisition team.

EEO/AAP Employer

Tags: Deposit Operations, Smart Bank, Careers in Knoxville, Banking Operations, Bank Careers, Careers in Banking

Apply online at SmartBank.com

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Mar
20
to Apr 20

FT Program/Volunteer Director

  • Random Acts of Flowers (map)
  • Google Calendar ICS

Random Acts of Flowers (RAF) is seeking a Program/Volunteer Director who will manage the daily operations of the organization’s flagship branch.

Ideal candidate will be:

  • High energy with a positive, can-do attitude
  • A multitasker with strong organizational and logistical skills
  • Service oriented, with excellent listening and communications skills
  • Resourceful, with good instincts and persistence to overcome everyday challenges
  • Adept at interacting with diverse volunteer groups, especially working with an older volunteer base.

RAF has been a staple in the Knoxville community for 8 years and has grown from serving 1,000 people in 2009 to serving nearly 15,000 people last year with repurposed flowers and personal moments of kindness. The growth has led to an evolution in the program and the need for a skilled leader who is passionate about managing people and projects in order to lead the organization into its next phase.

For the first 6 months, the Program Director will focus on optimizing the volunteer program, recruiting and matching volunteers with opportunities to ensure successful mission fulfillment. The position will transition
to a management and relationship-building role thereafter. 

Job Responsibilities:

  • Recruit volunteers through community networking activities and marketing efforts
  • Place volunteers into leadership roles and manage volunteers to ensure all shifts are filled
  • Maintain relationships and schedules with provider partners to source flowers
  • Maintain formal relationships with recipient partners

This position requires 2 years of experience in volunteer coordination and 1 year of supervisory experience.

Salary: $45,000 annual salary with competitive benefits

While Random Acts Of Flowers technically is categorized as a not-for-profit agency, we think of ourselves as a for-impact organization. Founded in Knoxville, TN in 2008, we have grown exponentially and now operate branches in five cities – Knoxville, Tampa Bay, Chicago, Indianapolis and San Francisco. To date, our small but committed team has delivered hope and encouragement to almost 200,000 people struggling with injury, illness and the aging process, one beautiful bouquet at a time.

Apply here.

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Mar
20
to Apr 20

FT Marketing Content Coordinator

The Marketing Content Coordinator at TEAM will provide project support for the marketing team by assisting in the development and execution of marketing and communication materials. This position will be responsible for organizing content and helping manage all requests relating to content and development needs for the department. The Marketing Content Coordinator will process, write and edit content for websites, print publications and digital extensions while also providing support with project management and reporting. This is a full-time position located in Maryville, Tennessee.

PRIMARY RESPONSIBILITIES

  • Develop, write and edit content for print and online channels
  • Provide graphic design support for print and digital channels, as needed
  • Manage creation, deployment and reporting of web surveys and email marketing
  • Compile regular reports for web, social media and campaigns
  • Support social media and online strategy with content curation and social listening
  • Assist with building presentations for public events and training sessions
  • Enter and manage content on the website, as needed
  • Perform time-sensitive projects and manage weekly, monthly, and quarterly goals
  • Offer creative ideas, proactively solve challenges, and contribute to the overall effectiveness of the department

KEY SKILLS AND EXPERIENCE

  • Previous experience in marketing, communications or copywriting, creative writing, editing and proofing
  • Experience in graphic design and creative development processes
  • Bachelor’s degree in marketing, advertising, writing or a related field
  • Experience with the Adobe Creative Suite software, including InDesign, Acrobat, Photoshop, Illustrator and InCopy
  • Experience with or understanding of content management systems (WordPress and/or ExpressionEngine experience a plus)
  • Ability to work in teams across all levels of the organization
  • Ability to manage and prioritize own workload to meet deadlines
  • Excellent written and verbal communication skills
  • Willingness to learn and promote new ways of doing things
  • Willingness to accept coaching from others
  • Ability to work well in an open, collaborative office setting

How should someone apply?: Send cover letter, resume, application (available on web link), and portfolio/samples of work to [email protected].

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Feb
20
to Mar 20

FT Community Leader (Restaurant Operator)

  • Maple Street Biscuit Company (map)
  • Google Calendar ICS

Maple Street Biscuit Company is a breakfast/lunch restaurant that is expanding to Knoxville! We are looking for someone who wants to:

  • Run their own restaurant with less capital/risk than it would take to open a franchise. 
  • Be an integral part of their community
  • Help people
  • Serve others

No restaurant experience needed. Check out our website at www.maplestreetbiscuits.com to learn more about us and our mission. If you want to join our mission and be a part of our family, e-mail [email protected].

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Jan
31
to Feb 28

FT Giving Brands Support Representative

Ministry Brands is seeking a results-oriented Support Representative to join our Giving team and help support our clients.

The Giving Brands Support Representative develops and maintains strong relationships with Ministry Brands’ clients. Working individually and directly with customers, you will be responsible for the daily communication with customers. Candidates should be highly motivated self-starters with strong communication and organizational skills. Daily job functions include the following:

  • Record customer account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Attract potential customers by answering product and service questions; suggesting information about other products and services.

How should someone apply?: https://www.ministrybrands.com/careers/

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Jan
25
to Feb 25

FT B2B Contact Center Representative

  • Cellular Sales of Knoxville (map)
  • Google Calendar ICS

For seven of the last eight years Cellular Sales has received the Inc. 5000 award for being one of the fastest growing privately held companies in the country. We are the largest retail provider of Verizon products in the United States, employ over 4800 team members, and operate more than 550 location in 32 states. As Verizon’s most respected retail channel, we will continue to develop existing territories while also expanding into new regions with additional sales and customer service opportunities.

We have built our reputation as the industry leader by employing the best and brightest sales and customer service professionals. If you want to be a part of a winning sales team that serves its customers and its community, enjoy the newest technology, and are highly driven to succeed, then we are looking for you!

Job Responsibilities:

  • Recommend changes in products and services 
  • Interact with business customers via phone to provide information regarding business support program and to connect businesses with local Business to Business representatives. 
  • Conduct discovery, and maintenance appointments over the phone.
  • Probe businesses for referrals and or leads to broaden scope of influence.
  • Review rate analysis and Produce leads that are revenue generating for Business to Business Representatives.

How should someone apply?: Apply online.

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Jan
25
to Feb 25

FT Customer Relations Specialist

  • Cellular Sales of Knoxville (map)
  • Google Calendar ICS

Customer relations specialists serve as the main point of contact for all internal and external customers. Specialists facilitate the proper resolution of customer concerns by placing themselves at the center of escalations and operating within the proper channels.

Job Responsibilities:

  • Answer and address inbound calls from customers, sales representatives, regional directors, account managers and district managers
  • Communicate with customers by phone and/or email to provide information about Cellular Sales and Verizon Wireless policies, products, and services.
  • Assess the validity of customer complaints and requests to determine the best course of action
  • De-escalate hostile customer situations and address customer grievances
  • Assist customers with the tracking of refunds, rebates, and other items related to a sale
  • Provide documentation to regional directors concerning fraud, internal churn, and market/company trends
  • Follow up with customer requests in a timely manner

How should someone apply?: Apply online.

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Jan
25
to Feb 25

FT Local Sales Assistant

TEGNA Media is breaking the mold for how media companies operate. Recently named Station Group of the Year by Broadcasting and Cable, we have committed vast resources to transform our sales operations. To compete and win in the new media landscape we need innovative sales leaders to join us on this journey and be part of our future growth and success. Are you ready?

The Opportunity: WBIR Knoxville seeks a Local Sales Assistant who will support the sales team in day to day business activities. 

Responsibilities:

  • Accurately set up new account profiles, contracts, etc.
  • Accurately input broadcast and digital orders.
  • Collaborate with Account Managers to input acceptable make-good packages, posts, and facilitate accurate trafficking of orders, as needed. 
  • Work with Consumer Insights, Account Executive, Account Manager, to build PowerPoint presentation shells and/or to customize sales materials.
  • Cross train in Traffic to provide vacation relief.
  • Responsible for using all station provided sales tools & software, including WideOrbit Traffic, WideOrbit Sales, Kantar, Scarborough, Admall, Wiki, and any other company tools provided.
  • Responsible for fulfillment of “Win Tickets Today” station contests.
  • Provide additional administrative duties as requested.

JOB REQUIREMENTS:

  • College Degree preferred.
  • Experience in a high pressure, fast paced environment is a plus.
  • Ability to work effectively and independently as part of a team.
  • Ability to effectively communicate directly with clients.
  • Ability to effectively handle multiple tasks and projects under deadline pressure.
  • Proficient in Microsoft Office and extremely computer literate.
  • Ability to effectively solve problems. 
  • Creative and able to adapt quickly to change.
  • Strong written and verbal communication skills, as well as strong organization and time management.

How should someone apply?: http://www.jobs.net/jobs/tegna/en-us/job/United-States/Local-Sales-Assistant/J3H16W623WV8LQHQK8Z/

View Event →
Dec
12
to Jan 12

FT Membership Manager

  • College and University Professional Association for Human Resources (map)
  • Google Calendar ICS

Job Title: Membership Manager

Business/Organization: College and University Professional Association for Human Resources (CUPA-HR)

Website: http://www.cupahr.org

Job Type: Full Time

Job Description: CUPA-HR is seeking a Membership Manager who excels in project management and takes pride in serving the association’s members. 

This individual will work collaboratively with the director, team members and other departments to manage membership projects and programs including the annual membership renewal campaign and online member community; help maintain the organization’s customer database; and provide a high level of customer service and personalized experiences for many of the association’s 40,000+ members and nonmembers.

We’re looking for someone who is positive, enthusiastic, detail-oriented, self-motivated, enjoys developing and implementing project plans and digging deeper to find new information to solve problems.

You’d be a great fit for this position if you’re: 
• Passionate about connecting people with one another and providing valuable support.
• Energized by managing projects that have a lot of moving parts.
• Excited by digging into data to support decisions and discover new opportunities.
• Capable of bringing solutions to the table, and aren’t afraid to speak up when there’s room to improve.
• Comfortable with a little chaos and some occasional uncertainty.
• Appreciative of the differences in others.
• Genuinely and passionately a caring person, with a service mindset. 
• Driven to improve in order to delight customers and colleagues.
• Energized by interacting with and helping people.

CUPA-HR is made up of high performing team members. A lot will be expected of the Membership Manager. If you are a go-getter who thrives in being challenged in a variety of ways, this is the place for you. You'll be surrounded by high performers who are passionate about what they do and who will provide the support and encouragement to help you be your best!

ESSENTIAL FUNCTIONS:
 Project Management
o Drive the annual membership renewal campaign, scholarship program and other special membership projects and programs, collaborating with director and other association staff members in the membership, IT and communications departments.
o Collaborate with director on researching and developing an overall strategy and detailed plan to encourage members to become more engaged with the association.
o Assist the director in managing the association’s Wildfire program, a 12-month immersive development and learning experience for select early-career higher ed HR professionals.
o Manage day-to-day operations of the organization’s private, online member community, CUPA-HR Connect.
o Participate in tracking defined measurements of engagement in the member database and work with team members to identify opportunities for new types of measurements as well as dashboard improvements. 
o Track effectiveness of all assigned programs and campaigns to provide updates to director and make improvements to plans as needed.
 Member Service
o Become an expert on CUPA-HR products, services, practices and procedures.
o Proactively serve CUPA-HR members and customers by striving to identify and exceed their expectations and needs.
o As part of the member service team, ensure that all incoming phone calls and general request e-mails are answered in a timely manner and provide the appropriate referral or assistance, such as processing event registrations, product orders and account changes over the phone. 
 Data Management
o Ensure accuracy of data when entering and updating records in the membership database.
o Collaborate with team members and IT staff to update database in preparation for large campaigns such as membership renewals, conference scholarship applications and others.
o Perform data checks to ensure database integrity.
o Maintain an inquisitive approach to member and nonmember data.
 Assist with other projects, as assigned

ASSIGNMENT, REVIEW AND APPROVAL OF WORK:
Incumbent reports to the Director of Member Marketing and Engagement. Individual consults and collaborates with member service colleagues, other national office staff and volunteer leaders to achieve objectives.

RESPONSIBILITY AND DECISION-MAKING AUTHORITY:
The incumbent exercises independent judgment in executing position functions, including project development and management of timelines and processes, while keeping consistent with the mission, goals and established standards and strategic priorities of the association. Further, individual must represent CUPA-HR in a professional, accurate, and responsive manner when handling external and internal communications. Also, incumbent must maintain confidentiality of association information.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
Bachelor’s degree with at least five years of work experience in a position sufficient to demonstrate experience with the tasks and requirements outlined in this description, preferably in a customer service or project management role. Other requirements include:
• Demonstrated ability and desire to work with a diverse group of individuals with varying needs
• Experience analyzing and working with data to inform strategy and decision making
• Understanding of database management and demonstrated ability to maintain database records with accuracy and thoroughness
• Demonstrated knowledge of and experience with customer and/or member service in a member-centric organization
• Willingness to go above and beyond to exceed, not just meet, members’ needs and expectations
• Professional attitude and strong interpersonal skills
• Strong organizational skills and keen attention to detail
• Demonstrated ability to work independently as well as collaboratively with staff at all levels
• Demonstrated ability to adapt to change quickly and work in a fast-paced environment
• Ability to solve problems creatively, logically and critically
• Ability to be flexible and work effectively under pressure and tight deadlines
• Strong computer skills with proficiency in Microsoft Office suite
• Excellent verbal and written communication skills
• Ability to effectively manage time
• Experience managing public or private online communities strongly preferred

WORKING CONDITIONS:
Position is a regular, full-time, exempt position under the Fair Labor Standards Act. Some evening hours, weekend work and travel may be required.

ANNUAL SALARY: 
Upper $40s to mid $50s, commensurate with qualifications and experience; plus excellent benefits

ABOUT CUPA-HR:
CUPA-HR is higher ed HR. We serve higher education by providing the knowledge, resources, advocacy and connections to achieve organizational and workforce excellence. As the association for HR professionals in higher education, CUPA-HR provides leadership on higher education workplace issues in the U.S. and abroad. We monitor trends, explore emerging workforce issues, conduct research, and promote strategic discussions among colleges and universities. CUPA-HR is headquartered in Knoxville, Tennessee, where we offer an innovative work environment with competitive pay, first-class health and retirement benefits, tuition reimbursement, and opportunities for professional development.

BENEFITS:
Benefits for regular, full-time employees consist of paid leave time with 12 paid holidays and a generous vacation policy; company-paid basic life insurance and company-premium-sharing on medical and dental benefits; mandatory 5% employee contribution to a retirement savings plan plus an automatic 10% company contribution (yes, that’s 15% a year!); and a casual dress code and flexible work schedule that includes Fridays off during the summer.

APPLICATION INFORMATION:
For information on how to apply, click the Membership Manager link on the 'Employment Opportunities' page under 'About Us' on the CUPA-HR website (www.cupahr.org). A cover letter and resume are required to apply. Also provide the names and contact information for three references, which can be attached during the application process as an Optional ‘Other Document’. Review of application information will begin immediately and continue until the position is filled. EOE.

How should someone apply?: For information on how to apply, click the Membership Manager link on the 'Employment Opportunities' page under 'About Us' on the CUPA-HR website (www.cupahr.org). A cover letter and resume are required to apply. Also provide the names and contact information for three references, which can be attached during the application process as an Optional ‘Other Document’. Review of application information will begin immediately and continue until the position is filled. EOE.

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Dec
12
to Jan 12

PT Certified Nurse Assistant Training Instructor

  • Goodwill Industries-Knoxville, Inc. (map)
  • Google Calendar ICS

Job Title: Certified Nurse Assistant Training Instructor

Business/Organization: Goodwill Industries--Knoxville, Inc.

Website: http://www.gwiktn.org

Job Type: Part Time

Job Description: Goodwill Industries--Knoxville, Inc. seeking a part-time (30 hours per week) Instructor to teach our Certified Nurse Assistant Training program. Candidates must have at least one year of experience in long-term care and experience supervising nurse assistants and/or teaching adults. 2017 Classes begin on January 9th.

Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

How should someone apply?: Fax resume to 865-588-0075; email resume to [email protected]; apply online at www.gwiktn.org

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Jul
28
to Aug 28

PT Driver's Education Instructor

  • Goodwill Industries-Knoxville, Inc. (map)
  • Google Calendar ICS

Job Title: Driver's Education Instructor

Business/Organization: Goodwill Industries--Knoxville, Inc.

Website: www.gwiktn.org

Job Type: Part Time

Job Description: Goodwill Industries--Knoxville, Inc. is seeking a part-time Driving Instructor to provide behind-the-wheel instruction to individuals enrolled in a driver's training program. Must have a driver's license with F Endorsement, clean driving record and background, and ability to pass a DOT physical and obtain a med card. Previous experience teaching/training is a plus.

Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

How should someone apply?: Fax resume to 865-588-0075; email resume to [email protected]; apply online at www.gwiktn.org

View Event →
Jun
9
to Jul 9

FT Job Placement Specialist

  • Goodwill Industries-Knoxville (map)
  • Google Calendar ICS

Two positions available in Knoxville and Oak Ridge.

Job Description: Provide assistance to individuals with barriers to employment with job readiness training, job search and job retention. Establish relationships with employers in the community. Work with other programs/staff to prepare individuals to successfully obtain and maintain employment.

How should someone apply?: Fax resume to 865-588-0075; email resume to [email protected]; apply online at www.gwiktn.org

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